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Causal Analysis & Non-Recurrence Engineering

Beyond RCA: Prysma® Methodology for root cause to organizational driver mapping

The Problem with Traditional RCA

Most root cause analysis stops at technical failure modes: "The pump seal failed due to thermal cycling." But this doesn't prevent recurrence. The real question is: Why did the operational conditions create thermal cycling? Why wasn't monitoring adequate? Why did organizational processes allow this scenario to persist?

Prysma® Methodology

Prysma® is Knar Global's proprietary framework for causal analysis that maps technical failures back through operational practices, organizational structures, and strategic drivers—identifying where systemic change is required to prevent recurrence.

Layer 1

Physical Layer

Equipment failure, material degradation, process upset—the immediate technical event

Layer 2

Operational Layer

Operating procedures, maintenance practices, monitoring systems that allowed or failed to prevent the physical event

Layer 3

Organizational Layer

Training gaps, communication barriers, resource constraints, competing priorities that shaped operational practices

Layer 4

Strategic Layer

Business model pressures, capital allocation decisions, risk tolerance policies that created organizational constraints

How It Works

Prysma® uses structured causal mapping to trace failure chains from physics to policy:

  1. Physical Failure Analysis: Establish technical root cause using engineering methods (metallurgy, process simulation, failure data analysis)
  2. Operational Context Mapping: Identify which procedures, schedules, or monitoring gaps allowed the failure scenario to occur
  3. Organizational Driver Identification: Trace operational gaps to underlying organizational constraints (resource allocation, communication structure, training investment)
  4. Strategic Root Cause: Connect organizational drivers to business model pressures or risk governance decisions
  5. Non-Recurrence Engineering: Design interventions at the appropriate layer—sometimes technical (add monitoring), sometimes organizational (change approval authority), sometimes strategic (revise risk policy)

Example: Protocolo de Entrega Cash3_V03

Context

A client experienced recurring unplanned shutdowns in a critical production unit despite multiple technical "fixes." Traditional RCA had identified equipment failures, but recurrence continued.

Prysma® Analysis Revealed

  • Physical: Equipment operated outside design envelope during feed transitions
  • Operational: Transition procedures were not updated after feed contract changes
  • Organizational: Operations and procurement teams did not communicate feed variability expectations
  • Strategic: Procurement decisions prioritized cost reduction over feed consistency, creating technical risk not visible to operations

Intervention

Rather than just updating procedures (operational fix), the solution required a contract governance change: procurement decisions now require operations sign-off when feed specifications shift. This strategic-layer intervention eliminated recurrence by preventing the organizational breakdown that had allowed the physical failure to occur.

When You Need This

Recurring failures despite repeated technical fixes
Incidents that span multiple departments or operational boundaries
Need to justify organizational or process changes to prevent failure recurrence
High-consequence events requiring thorough causal understanding
Building organizational learning capability from failure analysis